{"id":20021,"date":"2024-04-04T12:05:00","date_gmt":"2024-04-04T10:05:00","guid":{"rendered":"https:\/\/www.leslinq.com\/project\/verhoogde-klanttevredenheid-bij-eduhint-dankzij-digitale-onboarding-met-leslinq\/"},"modified":"2024-06-12T09:10:47","modified_gmt":"2024-06-12T07:10:47","slug":"increased-customer-satisfaction-at-eduhint-thanks-to-digital-onboarding-with-leslinq","status":"publish","type":"project","link":"https:\/\/www.leslinq.com\/en\/project\/increased-customer-satisfaction-at-eduhint-thanks-to-digital-onboarding-with-leslinq\/","title":{"rendered":"Increased Customer Satisfaction at EduHint Thanks to Digital Onboarding with LesLinq"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.19.0″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/www.leslinq.com\/wp-content\/uploads\/2022\/11\/blue-background.jpg” background_position=”top_left” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” width=”50%” width_tablet=”80%” width_phone=”80%” width_last_edited=”on|phone” module_alignment=”center” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” text_font=”||||||||” text_text_color=”#FFFFFF” text_font_size=”20px” header_text_color=”#FFFFFF” header_line_height=”1.4em” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Increased Customer Satisfaction at EduHint Thanks to Digital Onboarding with LesLinq<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” width=”50%” width_tablet=”80%” width_phone=”80%” width_last_edited=”on|phone” module_alignment=”center” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#FFFFFF” text_font_size=”20px” header_text_color=”#FFFFFF” header_line_height=”1.4em” text_orientation=”center” custom_css_main_element=”font-weight: 400;” global_colors_info=”{}”]<\/p>\n

EduHint<\/a> a leading educational publisher, specializes in blended learning methods for secondary and vocational education. With well-known brands like PERSPECTIEF, SmartRekenen, SmartWiskunde, BRICKS, SYMBIOSE, and Kiem, EduHint offers high-quality blended learning materials combining books and an intelligent learning platform, enabling personalized education tailored to individual student needs.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.24.2″ width=”60%” width_tablet=”80%” width_phone=”80%” width_last_edited=”on|desktop” module_alignment=”center” custom_margin=”||||false|false” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.24.2″ custom_css_main_element=”font-weight: 400;” global_colors_info=”{}”]<\/p>\n

Optimizing Digital Learning Materials<\/h2>\n

In today\u2019s education, differentiated instruction is crucial. EduHint ensures teachers can effectively use the online learning platform to monitor student progress. To achieve this, EduHint focuses on teacher onboarding, especially at the start of the school year. A dedicated online \u201cHelp with Ordering\u201d page allows teachers to easily order the correct teaching materials through various channels.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.leslinq.com\/wp-content\/uploads\/2024\/04\/eduhint-logo.jpg” alt=”logo eduhint” title_text=”eduhint-logo” url=”https:\/\/www.eduhint.com\/” url_new_window=”on” align=”center” _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” width=”60%” width_tablet=”80%” width_phone=”80%” width_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.2″ custom_css_main_element=”font-weight: 400;” global_colors_info=”{}”]<\/p>\n

Interactive Guide EduStart: The Key to Success<\/h2>\n

A pivotal step in the onboarding process is EduStart, a guide that actively involves teachers in using the online learning platform. EduStart, built with LesLinq’s functionalities, introduces teachers interactively to the digital components of a teaching method, ensuring optimal use in lessons. The result is a user-friendly and engaging guide where users actively participate.<\/p>\n

Measurable Results: A Notable Increase in Customer Satisfaction<\/h2>\n

The results are impressive: EduHint\u2019s annual customer satisfaction survey (KTO) shows significant increases in support team ratings and the onboarding process. The support team rating rose from 8.2 to 8.7, and the purchasing and onboarding process rating improved from 7.2 to 7.6. These excellent scores are partly due to the online onboarding provided by EduStart.<\/p>\n

Successful Collaboration with LesLinq<\/h2>\n

Marijn van den Berg, Head of Marketing, Sales & Services at EduHint, reflects positively on the collaboration and results. \u201cInitially, we were hesitant about digital instruction, believing that onsite onboarding was better. However, the clear digital guidance not only eased the support department’s burden but also increased customer satisfaction. Teachers are now helped faster and more efficiently, exactly what we aimed to achieve.\u201d With the project completed on time and the flexibility and speed of implementing changes, Marijn looks back on a successful project and a fruitful collaboration with LesLinq.<\/p>\n

Bekijk hier screenshots van de interactieve handleiding:<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.24.2″ _module_preset=”default” width=”60%” width_tablet=”80%” width_phone=”80%” width_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.leslinq.com\/wp-content\/uploads\/2024\/04\/Eduhint1.jpg” alt=”edustart” title_text=”Eduhint1″ show_in_lightbox=”on” _builder_version=”4.24.2″ _module_preset=”default” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.leslinq.com\/wp-content\/uploads\/2024\/04\/Eduhint2.jpg” alt=”edustart1″ title_text=”Eduhint2″ show_in_lightbox=”on” _builder_version=”4.24.2″ _module_preset=”default” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” width=”60%” width_tablet=”80%” width_phone=”80%” width_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.2″ custom_css_main_element=”font-weight: 400;” global_colors_info=”{}”]<\/p>\n

Interested in a Custom Interactive Guide?<\/h2>\n

Contact us<\/a> to learn more.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Is LesLinq right for you EN” module_id=”sample” _builder_version=”4.25.1″ _module_preset=”default” background_color=”rgba(255,255,255,0.7)” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#f2f2f2 0%|rgba(255,255,255,0) 100%” background_color_gradient_start=”#f2f2f2″ background_color_gradient_end=”rgba(255,255,255,0)” background_image=”https:\/\/www.leslinq.com\/wp-content\/uploads\/2022\/12\/sparkle-twist-800px.png” background_enable_image=”off” background_blend=”overlay” custom_padding=”6vw||6vw||false|false” saved_tabs=”all” global_colors_info=”{}” theme_builder_area=”post_content” global_module=”20110″][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.21.0″ _module_preset=”default” background_color=”#FFFFFF” width_tablet=”80%” width_phone=”” width_last_edited=”on|phone” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” border_radii=”off|25px|25px|25px|25px” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”2_3″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_cta title=”Is LesLinq right for you? Let’s find out!” button_text=”SCHEDULE A DEMO” _builder_version=”4.25.1″ header_font=”||||||||” header_text_align=”left” header_text_color=”#666666″ header_font_size=”28px” body_font=”Montserrat||||||||” body_font_size=”20px” background_enable_color=”off” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#00baee” button_letter_spacing=”1px” button_font=”Oswald||||||||” button_icon=”5||divi||400″ button_on_hover=”off” text_orientation=”left” background_layout=”light” custom_margin=”||0px||false|false” custom_padding=”30px||0px||false|false” custom_css_main_element=”font-weight: 400;” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

We’d be happy to give you a LesLinq tour, without any obligation. Let’s dive into your microlearning wishes\u00a0 and see if LesLinq is the right solution for you.\u00a0<\/p>\n

[\/et_pb_cta][et_pb_button button_url=”\/demo-request\/” button_text=”PLAN A DEMO” _builder_version=”4.25.1″ _module_preset=”default” custom_button=”on” button_text_color=”#FFFFFF” button_bg_color=”#00baee” button_border_width=”2px” button_border_color=”#00baee” button_border_radius=”0px” button_letter_spacing=”0.5px” button_font=”Oswald||||||||” button_icon=”5||divi||400″ button_on_hover=”off” custom_margin=”|||55px|false|false” box_shadow_style=”preset2″ global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.21.0″ _module_preset=”default” background_color=”#00baee” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.24.2″ _module_preset=”afc11721-7b0f-4050-a2b1-98a96a4d75fc” text_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” header_2_font_size=”28px” header_3_text_align=”center” header_3_text_color=”#FFFFFF” text_orientation=”center” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”30px|4%|4%|4%|false|true” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Send me a sample microlearning!<\/h2>\n

Curious to see what a LesLinq microlearning looks like in practice? Receive a free sample and experience the power of distribution via email and\/or SMS. Interested?\u00a0<\/p>\n

[\/et_pb_text][et_pb_contact_form use_spam_service=”on” email=”leslinq@leslinq.com” custom_message=”Gratis microlearning voorbeeld||et_pb_line_break_holder||Naam: %%Name%%||et_pb_line_break_holder||E-mail: %%Email%%||et_pb_line_break_holder||Mobiele telefoon: %%Phone%%” success_message=”Thanks for your request. You’ll receive your microlearning sample shortly.” submit_button_text=”Request sample” module_class=”small_form” _builder_version=”4.25.0″ _module_preset=”default” _unique_id=”200dda7e-e2b5-46e2-be0d-7b4eb9d23297″ form_field_background_color=”rgba(255,255,255,0.5)” form_field_text_color=”#000000″ form_field_focus_text_color=”#000000″ captcha_text_color=”#FFFFFF” background_color=”RGBA(255,255,255,0)” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#f2aa34″ button_border_width=”0px” button_border_color=”#FFFFFF” button_border_radius=”21px” custom_padding=”|5%|2%|5%|false|true” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_contact_field field_id=”Name” field_title=”Name” fullwidth_field=”on” _builder_version=”4.24.2″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” theme_builder_area=”post_content”][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Email” field_type=”email” fullwidth_field=”on” _builder_version=”4.24.2″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” theme_builder_area=”post_content”][\/et_pb_contact_field][et_pb_contact_field field_id=”Phone” field_title=”Mobile phone” fullwidth_field=”on” _builder_version=”4.24.2″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” theme_builder_area=”post_content”][\/et_pb_contact_field][et_pb_contact_field field_id=”ohnohon” field_title=”namehon” required_mark=”off” fullwidth_field=”on” _builder_version=”4.25.0″ _module_preset=”default” custom_css_free_form=”selector{|| opacity: 0;|| position: absolute;|| top: 0;|| left: 0;|| height: 0;|| width: 0;|| z-index: -1;||}” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Increased Customer Satisfaction at EduHint Thanks to Digital Onboarding with LesLinqEduHint a leading educational publisher, specializes in blended learning methods for secondary and vocational education. With well-known brands like PERSPECTIEF, SmartRekenen, SmartWiskunde, BRICKS, SYMBIOSE, and Kiem, EduHint offers high-quality blended learning materials combining books and an intelligent learning platform, enabling personalized education tailored to individual […]<\/p>\n","protected":false},"author":2,"featured_media":10280,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"project_category":[],"project_tag":[],"class_list":["post-20021","project","type-project","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nIncreased Customer Satisfaction at EduHint Thanks to Digital Onboarding with LesLinq | LesLinq<\/title>\n<meta name=\"description\" content=\"A modification in the digital onboarding process, implemented by LesLinq, resulted in increased customer satisfaction at Eduhint.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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